Shipping Policy

Thank you for choosing our subscription service! This Shipping Policy outlines the details regarding the shipment of physical and digital products as part of your subscription. Please read this policy carefully before making a purchase. By subscribing to our service, you agree to comply with the terms and conditions outlined herein.

Physical Subscription Shipments:

1.1 Order Processing:
Upon subscribing, your physical subscription will be processed within 3-5 business days (excluding weekends and holidays) from the date of payment confirmation. Processing times may vary based on product availability and seasonal demand.

1.2 Shipping Methods:
We utilize reliable shipping carriers to ensure the safe and timely delivery of your physical subscription. The available shipping methods and associated costs will be displayed during the checkout process. You may choose the shipping method that best suits your needs.

1.3 Shipping Destinations:
We offer shipping within the Philippines for our physical subscriptions. Please note that certain restrictions may apply due to international shipping regulations or limitations imposed by shipping carriers. We reserve the right to refuse shipping to certain locations.

1.4 Delivery Timeframes:
The estimated delivery timeframes for physical subscriptions depend on the shipping method chosen and the destination. Please note that the provided delivery timeframes are estimates and not guaranteed. Factors such as customs clearance, local holidays, or unforeseen circumstances may affect delivery times. However, we strive to ensure prompt delivery of your subscription.

1.5 Shipment Tracking:
For most physical subscription orders, we provide tracking information that allows you to monitor the progress of your shipment. Once your order is processed and shipped, you will receive an email notification containing your tracking number and instructions on how to track your package.

1.6 Delivery Issues:
If you encounter any issues with the delivery of your physical subscription, such as delays, damaged items, or lost packages, please contact our customer support team. We will investigate the matter promptly and work towards a satisfactory resolution.

Digital Subscription Access:

2.1 Access Provision:
Upon subscribing to our digital service, you will gain immediate access to the provided digital content. Access details, including login credentials or activation instructions, will be provided to you via email or through our online platform.

2.2 Subscription Renewals:
For digital subscriptions, access will be granted for the specified subscription period, typically on a monthly or annual basis. Automatic renewal may be available depending on your subscription plan. Please refer to our Subscription Terms and Conditions for detailed information regarding renewal and cancellation policies.

2.3 Technical Support:
In the event of any technical issues or difficulties accessing the digital content, please contact our customer support team. We will strive to provide timely assistance and resolve any access-related problems promptly.

2.4 Refunds and Returns:
Due to the nature of digital subscriptions, refunds or returns for digital content are generally not available once access has been granted. However, we are committed to ensuring your satisfaction, and if you encounter any significant issues, we encourage you to reach out to our customer support for assistance.

General:

Please note the following general considerations:

We are not responsible for any customs duties, taxes, or additional fees that may be imposed by the destination country for physical subscription shipments. Any such charges are the responsibility of the recipient.

We reserve the right to modify this Shipping Policy at any time without prior notice. Changes will become effective immediately upon posting the updated policy on our website.

Any specific shipping promotions or offers will be subject to their respective terms and conditions, which will be communicated to you at the time of promotion.

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure a smooth subscription experience.